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City Manager Employee Awards
City Manager’s Excellence Awards
The mission of the City of Flagstaff is to enhance the quality of life of its citizens while supporting the values of the community.

We Value:
  • Accountability
  • Responsiveness
  • Quality
  • Professionalism
  • Teamwork
  • Problem Solving

Customer Service

The employees of the City of Flagstaff strive to provide excellent customer service in every program and service we provide to each other and to our community. While customer service is expected of each of us, there are some employees that go beyond our expectation and achieve the extraordinary in service delivery and customer satisfaction.

To recognize those individuals and to hold them up as examples, employees may be presented with one of the “City Manager’s Excellence Awards”. Since the City’s slogan / motto is “Service at a Higher Elevation” the awards were named after the highest points of the San Francisco Peaks.

Award Categories
The Humphrey is the highest award and will be given to one employee each year that exemplifies all of the Values of the City to an extraordinary degree.
  • The Agassiz awards will be given to an individual or group that provides an outstanding example of at least one of the Values of the City.
  • The Fremont awards will be given to an individual or group excelling in at least one of the Values of the City.

Nominations for the City Manager’s Excellence Awards may be made by employees or the public. The Employee Recognition Committee will review all nominations and make recommendations to the City Manager. The City Manager will review the recommendations and make the final selection.

Awards will be presented to employees on television at the City Work Session so they may be recognized by the Mayor, Council and the community.

Nomination forms can be obtained via the City Website download nomination form, in the City Hall Lobby, or by contacting the Human Resources Division at (928) 779-7698. You may also contact any member of the Employee Recognition Committee or the Customer Service Committee to obtain a form. Return completed form to City Manager, 211 W Aspen Ave, Flagstaff, AZ 86001 or fax to (928) 214-2415.

Note: The deadline for nominations is March 31, 2012