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Rebate Programs


Monday - Friday
Summer: 7 am - 4 pm
Winter: 8 am - 5 pm

Contact: 928-213-2116

Rebates for high-efficiency toilets (HETs), rainwater harvesting, and turf removal

You can now submit your rebate application and support material including photos and receipts online by going to www.waterrebates.com. 

You can also mail your rebate application and support information to:

City of Flagstaff - Utilities
Water Conservation
211 W. Aspen Avenue
Flagstaff, AZ  86001

Funds for water conservation rebates are available with new rules and forms in effect.  All rebates are first-come, first-served.  Contact the water conservation office at (928) 213-2116 if you have questions.

Toilet Rebate

Download a toilet rebate form or pick one up on the second floor of City Hall at 211 W. Aspen Avenue.  Forms must be filled out completely, signed, and dated.  Legible receipts, photos of the old and new toilet must also be submitted.  Below are the rules for the high efficiency toilet rebate: 

  • Single-flush toilets must use 1.28 gallons or less per flush; dual-flush toilets can use 1.0/1.1 to 1.6 gallons per flush.
  • All devices must be EPA WaterSense® labeled.
  • Toilets must have been purchased on or after July 1, 2017.
  • New toilet must be replacing an existing toilet; only homes built before 2009 (as noted in the Coconino County Assessor’s parcel database) are eligible since the City code required HETs after that date. Commercial sites built before 2011 are also eligible.
  • You must be a current City of Flagstaff water meter customer.
  • Commercial sites should contact our staff at to inquire about sites with more than 6 toilets to be rebated. 

Rainwater Harvesting Tank Rebate

City of Flagstaff water metered customers can apply for a one-time $100 credit on their utility bill by installing new rainwater harvesting tank(s) that add up to at least 1,000 gallons.  The tank(s) must have been purchased on or after June 1, 2016.  An on-site inspection of the tank(s) by City of Flagstaff water conservation staff is mandatory prior to processing the rebate.  Download a rainwater harvesting rebate application or pick one up on the second floor of City Hall in the Utilities office at 211 W. Aspen Avenue.

Turf Rebate

City of Flagstaff water metered customers can contact the water conservation office at (928) 213-2116 to schedule a pre-turf removal inspection of their site to find out if they may qualify for a turf rebate.  The rules have recently changed and no rebate will be issued to sites that have already allowed their grass to die or has been removed.  Rules are as follows:
  • Minimum turf removal is 750 square feet
  • Rebate amount is $0.25/square foot of turf removed
  • Turf must be replaced with approved low-water use plants
  • No spray irrigation is allowed in the eligible area
  • No ponds or fountains may be on site
  • Site must demonstrate a water savings to qualify
  • Applicant must agree to have a site water audit

Save Water Before the Holidays!