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Lake Mary
Water Billing Services
Ph: (928) 213-2231
Start/Stop Services
Payment Options
Paperless Billing Setup
Autopay/Bank Drafting
Mailing Address Change
Water/Wastewater Rates
Water Load Station info

Utilities Administration
Brad Hill, Utilities Director

211 West Aspen Ave
Flagstaff, AZ 86001

Ph: (928) 213-2400
Fax: (928) 213-2409


Our 2016 water and wastewater rates went into effect on July 1 after an extensive planning process. The rate increase will help ensure that we can continue to provide safe, reliable water and wastewater services into the future. For the average single-family household, the rate increase translates to an additional $3.09 per month.



Utilities Mission Statement
To professionally and cost effectively provide water, wastewater and stormwater services that meet the present and future environmental, health, and safety needs of the community.

Our Team
The team of professionals in the Utilities Division work hard every day to keep the water flowing to your taps and water flushing from your home! We
recycle water back high quality reclaimed water to the community to use for
irrigation and other state-approved applications. We have 9 sections in the
Utilities Division to ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative.

Section Team
Brad Hill, Utilities Director; Thomas Bolyen, Water Production Manager; Chris Kirkendall, Stormwater Manager; Erin Young, Water Resources Manager; Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Steve Camp, Regulatory Compliance Manager; Ryan Roberts, Engineering Manager. Not Present: Jim Huchel, Reclamation (Wastewater) Manager.

Statistics as of 01/19/17

  • Consumption: 5.96 Million Gallons per Day
  • Average Gallons / Capita / Day: 81    
  • Upper Lake Mary Water Level: 31.3 Feet 61.28% Water in Storage and Rising!

Utilities Joins Facebook & Instagram
You can now follow the various happenings of the Utilities Division by 'liking' us on Facebook. Keep informed by finding us at City of Flagstaff Utilities Division! Come check us out! @flagstaffwater on Facebook and #flagwater on Instagram

Contact Us
Get in touch with the right staff / program using the Utilities Directory.
If you would like to report a water line break, please call (928) 774-0262.