Flagstaff Water Services

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Water News...

We are operating under the City's Level 1 Water Availability Strategy, Water Awareness.

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Important Contacts

For questions call Water Billing Services at (928) 213-2231 or visit us online at www.flagstaff.az.gov/eservices 

Water Services Administration
Bradley M. Hill, R.G., Water Services Director
211 West Aspen Ave, Flagstaff, AZ 86001
Ph: (928) 213-2400 | Fax: (928) 213-2409

To report water quality and pre-treatment complaints, email Water Quality.

Get in touch with the right staff / program using the Water Services directory. To report a water line break, call (928) 774-0262.

The Recycled Water Survey is Completed- Stay Tuned for Results, Analysis, & Outcomes! 

Survey SaysOver 320 people viewed the Recycled Water Survey, and 96 people weighed in with their opinions. We thank you for your participation. 

The survey presented options using emerging technologies in Advanced Water Treatment, where 86% of participants found our survey informative. This was a great opportunity to learn about reclaimed water, and its potential uses. For more information regarding what recycled water (and reclaimed water) is and what it isn't, visit our Education Page with Advanced Treatment FAQ's.

We are pleased to record a 78% confidence rating in Water Service's ability to implement future projects. We are committed to providing water that is treated, tested and safe while we move toward a secure future for Flagstaff's water supply. 

Flood Plain Informational Packet

 
The Stormwater Division of Flagstaff Water Services is providing an informational packet on how to reduce flood damage to your home, navigate FEMA development restrictions, and potentially reduce flood insurance premiums.

To view this packet Click Here 

Enforcement Response Plan

The Enforcement Response Plan is adopted. Visit our Water Services News page for more information!

Improper Construction Practices Negatively Affects Storm Drain Systems!

Construction Debris Down the Storm Drain

Water Services Team Photo

The team of professionals in the Water Services Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Nine sections in the Water Services Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative. 

Pictured: Top Row:  Jim Huchel, Reclamation (Wastewater) Manager; Steve Camp, Regulatory Compliance Manager; Chris Kirkendall, Stormwater Manager; Bradley M. Hill, R.G., Water Services Director:Ryan Roberts, Engineering Manager;
Bottom Row: Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Debby Valencia, Admin Specialist; Erin Young, Water Resources Manager;  Marion Lee, Admin Specialist.

Not Present:Lisa Deem, Management Analyst;  Brian Huntzinger, Interim Water Production Manager.

2017 Water Quality Report

We sample and analyze your drinking water for microbial, inorganic, organic, and radioactive contaminants, along with pesticides and herbicides, on a strict schedule. This year, we included some constituents that are not currently regulated. We are happy to report that there were no violations. 

You can download our latest report here

The water spigot located near the Inner Basin Cabin has been removed and permanently closed.

To view more information on the closure, visit our Archive.

Weekly Production and Storage
 Statistics as of 04/04/2019

Consumption: 6.4 Million Gallons per Day
  Average Gallons / Capita / Day: 88
          Upper Lake Mary Water Level: 38.7 Feet                   (45.8 of production)
      101.13% Water in Storage


Follow Us

You can now follow our various happenings on social media. Check us out on Facebook, Twitter, YouTube, and Instagram (@FlagstaffWater).

Flagstaff Water on FacebookTwitterInstagram YouTube

Wondering where your water comes from? Check out this "street question" video to find out!