Housing Authority

Mission


The mission of the Flagstaff Housing Authority is to assist low-income families with safe, decent, and affordable housing opportunities as they strive to improve the quality of their lives. The Housing Authority is committed to operating in an efficient, ethical, and professional manner. The Housing Authority will create and maintain partnerships with its clients and appropriate community organizations in order to accomplish this mission.

Programs


Apply for our services online at https://flagaz.myhousing.com/. The online application is not fully compatible with the Safari Web Browser. You are encouraged to use an alternative internet browser such as Mozilla Firefox, Google Chrome, or Internet Explorer.

The City of Flagstaff Housing Authority administers the following programs:

News and Announcements

Restricted Lobby Access During COVID-19 Pandemic

The Flagstaff Housing Authority staff will predominantly be working remotely and the lobby at 3481 N Fanning Drive will be closed during April in observance of the Governor's Executive Order to shelter in place. While staff will continue to respond to communication (phone and email are preferred), the door is locked and will remain so until further notice. We are attempting to minimize face-to-face contact to protect the health of staff, residents, and the public. This is done to prevent exposure to COVID-19 (Novel Coronavirus).

Rent: If you wish to drop off rent, please use the mail slot. If your payment is less than the balance due, you will be contacted immediately. Receipts will be mailed for all transactions.

Appointments: Face-to-face appointments have been cancelled. Contact your case worker. If you do not have your case worker's contact information, call (928) 213-2730 or email housing@flagstaffaz.gov. Your communication will be directed to them.  

Change Reports/Interim Recertifications: Submit change reports via email or phone calls whenever possible, including your full name. Change reports are also available outside the lobby door. We will work with participants to the best of our ability to manage rent responsibilities as households’ income and expenses change. Please report in a timely fashion. If you do not know your case worker's contact information, email your change report to housing@flagstaffaz.gov or call (928) 213-2730.

Applications and Document Deliveries: If you wish to provide documents, review them for completeness before submission, and submit them through the mail slot. You may also mail them to 3481 N Fanning Dr., Flagstaff, AZ 86004. Incomplete document packets will be returned.

Applicants: Applications are online at flagaz.myhousing.com. You can go to flagaz.myhousing.com/Account/Login to maintain your application if you’ve already applied. Additional assistance can be provided by emailing us at housing@flagstaffaz.gov or calling (928) 213-2730.

Thank you for your understanding. For the latest information on COVID-19, go to the Coconino County COVID-19 Collaborator Information page.

Applying for Services: Online Application


If you wish to apply for Section 8 Housing Choice Vouchers or for Low-Income Public Housing, you can access the online pre-application at https://flagaz.myhousing.com/. All applications for Section 8 or for Public Housing must be filed electronically. Applicants are not required to come to the Housing Authority office to apply. (See also the above office restrictions.) Applicants can use any computer, tablet, or smart phone with internet access to apply, including free computers at public libraries, other social service agencies, or at the City of Flagstaff Housing Authority Office located at 3481 N. Fanning Dr. Flagstaff, AZ  86004 during typical business hours. 

If you are unable to file your application due to disability, please contact us as soon as possible to request a reasonable accommodation. You may write to us or come in to the office at 3481 N Fanning Drive, Flagstaff, Arizona 86004. You can also email us at housing@flagstaffaz.gov. The City of Flagstaff Housing Authority will use the timestamp associated with this communication to establish your waiting list position. You may also contact Caleb Alexander at (928) 213-2738 for support.

About 24 hours after you apply, applicants can register using their confirmation number and update their file at https://flagaz.myhousing.com/Account/Login. While this online portal is our primary means of communicating to applicants, applicants will be contacted at their mailing address on file before being removed if they fail to respond to online notices.

Clark Homes continues to accept only paper applications at this time. You can apply in person, Monday through Thursday, 8:00 am to 12:00 pm and 1:00 pm to 6:00 pm, or on Friday, 8:00 am to 12:00 pm. If you would like an application be mailed to you, contact Amanda Thomas at athomas@flagstaffaz.gov or by mail to 980 N Thorpe Road, Flagstaff, AZ 86001. For more information on Clark Homes, click here.

If you have other questions, you can contact the Housing Authority at housing@flagstaffaz.gov or at (928) 213-2730 during typical business hours. 

Recurring Updates and Deadlines

Monthly Deadlines for Low-Income Public Housing Residents

Monthly Rent is due the first business day of the month. Business days are Monday through Friday except for holidays observed by City of Flagstaff. Late Fees are applied at 8:00 am on the sixth business day of the month. Saturdays, Sundays, and holidays observed by the City of Flagstaff will impact the day late fees are applied. The Final Day to Pay Rent Before Court Action is Taken falls fourteen (14) calendar days after late fees are applied; for example, if late fees are applied on the 8th of the month, the final day will be the 22nd. Rent is always due at the office of your housing specialist even during office closures. If you drop off rent when the office is closed, you may include a request that a receipt be mailed to you. 

Recertification Packets are due the 15th day of the month. If this is a weekend or holiday, residents are encouraged to turn in their packet on the business day before the 15th whenever possible.

If your household has experienced a change in income, report these within ten (10) days. The Deadline for Submitting Changes that will impact your rent responsibility for the following month is the 25th of the month or the previous business day. 

We include Office Closures in our Public Housing Newsletters. You’ll find a calendar at the end of each newsletter. Only if an office closure is the result of a holiday or leave will  it impact when rent is due. Rent is always due at the office of your housing specialist.

Recurring Updates and Events for Residents and Voucher Holders


The Area Median Income (AMI) values are processed by the Department on Housing and Urban Development (HUD) and are updated in May.

Flat Rent for Public Housing is updated in September and takes effect in October. Notices are included in the October newsletter to public housing residents. 

The Payment Standard for Section 8 HCV is typically reviewed in September and implemented in October. Notice goes out with the winter Section 8 newsletter.

The Utility Allowance for Public Housing is generally updated in December and is included in the January public housing newsletter.

Every year we invite our Public Housing and Clark Homes residents to a Summertime Barbecue. We typically have one in the East Flagstaff Housing (Siler Homes) and Scattered Sites within the 86004 zip code in June and one for Flagstaff Housing West (Brannen Homes) and Scattered Sites within 86001 zip code in July. Clark Homes residents are invited to their barbecue, typically scheduled for August.

Agency Documents