Champions of Team Flagstaff

About Us

The Champions of Team Flagstaff was formed in 2015 when the Customer Service Team and Core Team merged. The team developed recommendations for and are working to improve internal customer service in the following focus areas:

  • Culture and Communication
  • Measurements of Success
  • Rewards and Recognition
  • Training


Employees will receive a "Workiversary" certificate in the Month of their hire date. Click on "Workiversary Employee Gift List" link below. Choose a gift from the list and email a description of the gift you would like to receive. Your gift will be sent in City inter-office mail.

Workiversary Employee Gift List

Employee Survey Results

The Champions of Team Flagstaff conducted a survey to measure employees' opinions on various competencies of the organization. The survey was open to all City employee.

The following presentation includes the results of the survey. Members of the Champions team are conducting their second round of follow-up meetings with employees and will be visiting each division (or section) to obtain more feedback on how issues identified in the survey may be resolved.

View the 2019 Survey Results

2021 Survey Update

Typically Employee Surveys occur every 2 years. Due to the COVID19 Pandemic, we will not be holding a 2021 survey while we continue to work towards implementing changes in improvement areas discovered from the 2019 survey.  We appreciate your patience!