Water Talk News

Water Talk banner V.5
Water Services Welcomes New Leadership
Shannon Jones began director role this month
Post Date: 2/24/2023

Shannon Jones - Water Services Director

Following a nationwide search and months of interviews, Flagstaff Water Services welcomes our new director, Shannon Jones.

Shannon previously worked for the City of Santa Fe utility for more than two decades, providing visionary leadership over five divisions, which included developing a nationally recognized water conservation program. 

Among other priorities, Shannon looks forward to investing in Water Services staff and working with the growing stormwater section to improve the system through major capital improvement projects and new operational strategies.

The experience he brings to Flagstaff includes managing large, politically complex projects and working with stakeholders, including tribal, environmental, agricultural, construction, political, and other groups to find common ground. His personal philosophy is to listen twice as much as he speaks to better connect with his team.

“Utilities is a core service needed for any community to thrive,” Shannon said. “There is a sense of pride that comes from serving a community and [striving to enhance] their quality of life. Things will go wrong, but failure is not an option, and we continue to work the problem until it is resolved. This is an amazing team of talented and dedicated individuals, and I am blessed to be on this team with them.”

Welcome to Team Flagstaff, Shannon!

Questions or comments? 
Contact us at flagwater@flagstaffaz.gov

Water Services Footer

News Archive


Flagstaff Recognized for Excellence at Innovate Conference - January 24


Warding off Winter Woes (PDF) - December 19

Water Heroes of Flagstaff (PDF) - November 30

Water Services Visits the Scottsdale Water Campus (PDF) - July 8

Water Services Provides Resources for the Pipeline Fire (PDF) - June 20

'Poo in the Park' Campaign (PDF) - May 11

AZ Water Professionals Appreciation Week (PDF) - April 11

NAU Music: 'The Secret History of Water' (PDF) - February 16

Schools Save Water with Conservation Retrofits (PDF) - January 31


Help Protect Our Pipes - Don't Flush Your Wipes! (PDF) - December 27

Customers Connected to Utility Assistance During Pandemic (PDF) - November 22

Environmental Stewardship Award Presented to Wildcat Hill WRP (PDF) - August 18

Stay Safe this Monsoon Season (PDF) - July 20

The 2020 Report to the Water Commission is now Available (PDF) - July 14

Cloudy Tap Water a Cause for Concern? (PDF) - February 11

Please Help Prevent Sewer Blockages (PDF) - January 25


Get Ready for Winter Weather! (PDF) - December 9

Introducing the Community Stakeholder Committee on Reclaimed Water (PDF) - November 2

Are You Ready for this Monsoon Season?: Use this Checklist for Flood Preparedness (PDF) - July 16

Wildfires Then, Wildfires Now: Yes, It Really Has Been Ten Years Since the Schultz Fire (PDF) - June 30

Water Services 2020 Report to the Water Commission is Published (PDF) - June 8

Backflow Prevention: It's Important to You and Your Community (PDF) - May 27

Wondering What to do About the Sandbags on Your Property? (PDF) - April 2

Water Services Receives the City Manager's 'Aspen Award' - Leadership (PDF) - February 12

Older Posts

2019 Archive
2018 Archive
2017 Archive
2012 Archive