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Museum Fire Flood Area: Be Prepared for this Monsoon Season

May 13, 2021

Learn about how you can be prepared for this monsoon season by visiting our Flood Information webpage. Updates regarding the Museum Fire Flood Area are available through Coconino County's website.  Read the letter sent to homes and businesses in the Museum Fire Flood Area, encouraging residents and business owners to keep their sandbags in place, at least through the end of the 2021 monsoon season. For more information, read this Museum Fire updates flyer.

Ft. Tuthill Well #2 Drilling Project

April 23, 2021

The City of Flagstaff is drilling its first groundwater well in 12 years in the Ft. Tuthill area. Read the news release for more information, and follow the progress with our interactive story map

Stormwater MS4 Report Now Available

March 25, 2021

View the approved MS4 Annual report for Fiscal Year 2020. This annual report provides a snapshot of the data collected and  compliance actions conducted for the Municipal Separate Storm and Sewer System.

Website Instructional Video

February 24, 2021

Proposed Stormwater Design Manual Changes

January 26, 2021

Visit our proposed Stormwater Design Manual changes webpage to read the draft changes. A public meeting soliciting comments will be held on February 25, 2021 from 4:00 - 5:00 PM. This meeting will be held in virtual format. Provide public comment to before May 3, 2021.

Flood Plain Information Packet

September 9, 2020

The Stormwater Division of Flagstaff Water Services is providing an informational packet on how to reduce flood damage to your home, navigate FEMA development restrictions, and potentially reduce flood insurance premiums. Read the Flood Plain Information Packet.

COVID-19 Response and Your Water

March 1, 2020

Complying with the Mayor’s Proclamation to mitigate the spread of the Covid-19 virus, Flagstaff Water Services wants to assure our residents that while buildings may be closed to the public, the business and function of our city government will remain open.

That means residents will continue to have safe, reliable water services available, throughout this health threat. If you have any questions or concerns, please call us at 928-213-2400. We’re available for your needs.

Click the image for enlarged PDF

Water Services Maintenance Notice 5.11.21

Rio de Flag Flood Control Project Monthly Update

February 26, 2021

Want to learn about the Rio de Flag Flood Control Project (RDFFCP)? Visit our RDFFCP webpage for information, a virtual meeting room, videos, and more! Read the February RDFFCP update.

Celebration of Learning Videos

February 17, 2021

Every year, Flagstaff Water Services partners with Arizona Project WET in an effort to educate elementary school students about the value of water. This year, the "Celebration of Learning" event is being held virtually, and Water Services produced two short videos about Flagstaff water. Check these videos out on our Educational Videos page.

Proposed Industrial Pretreatment Code Changes

December 21, 2020

Read the proposed code changes along with supporting documents, and provide public comment by March 21st, 2021.

Reopening Your Business from COVID-19: Tips & Guidelines for Your Water System 

May 14, 2020

Read the EPA guidelines for restoring water quality in buildings for reopening.

A Note to Our Utility Customers

March 12, 2020

During this time of crisis, the City of Flagstaff understands that paying bills may be difficult. We will not be disconnecting service during the official emergency related to COVID-19, however, we recommend keeping your account current. 

If you find that you are unable to pay the amount due, please contact us so that we can make arrangements. 

The following Flagstaff organizations may be able to assist:

Coconino Community Services: (928) 679-7425                             St. Vincent De Paul: (928) 774-6511                                           VRC  (Veterans): (928) 266-1984

Announcements Archive


  • Proposed Industrial Pretreatment Code Changes- September 22
  • Explore the Watershed Speaker Series: Rio de Flag- November 9
  • Courtesy Notice: Beaver Street at FMC Skybridge Waterline Repair- January 27


  • Updated Scavenger Waste Disposal Guidelines are Now Available- July 15