Payment Assistance

Financial Assistance

If you are experiencing a hardship the following resources may be able to assist:

  • Emergency Rental Assistance Program- Apply HERE
    • This Department of Economic Security program can assist renters and landlords with past due rent and utility payments.
  • Coconino Community Services: 928-679-7453
    • Services include utility assistance, emergency home repairs, eviction prevention and more.
  • St Vincent De Paul: 928-774-6511 
    • This organization offers assistance with payment of past due bills.
  • Veteran's Resource Center: 928-266-1984
  • Access H2O- Apply HERE
    • This organization helps pay down past due bills and help customers get back on track with regular monthly payments.
  • Additional resources

City Payment Plans

Interest and penalty free payment arrangements are available. Contact us for details.

  1. Customer Service


    Physical Address
    211 W Aspen Ave
    Flagstaff, 86001

    Phone: (928) 213-2231

    Hours:
    Monday-Friday 8:00AM-4:30PM

    Payment self service:
    844-368-5925