Water Haulers

The City of Flagstaff operates seven water load stations (four potable, three reclaimed). Learn more.

Account Setup:

An account must be set up prior to prepaying online. Accounts may be set up in person, using one of our drop boxes, by mail, or by email

1) Fill out application (PDF)

2) For reclaimed accounts please include Reclaimed Agreement (PDF)

3) Submit via email, mail, or drop box to Customer Service


*Note-payments are only posted to accounts during City business hours (Mon-Fri 8am-4pm) and are available for use within 30 minutes to one hour. 

  1. Prepay Online  
  2. Prepay By phone (toll free): (844) 462-1020
  3. Walk-in: Visit Customer Service in City Hall or go to one of our drop boxes (see above). If you use a drop box, please download and complete an Account Load form.
  4. Mail: Download and complete an Account Load form and mail your payment to City of Flagstaff, Customer Service, 211 West Aspen Avenue, Flagstaff, AZ 86001.

  1. Customer Service

    Physical Address
    211 W Aspen Ave
    Flagstaff, 86001

    Phone: (928) 213-2231