Meet the Staff

City Manager, Greg CliftonGREG CLIFTON

Greg Clifton started serving as the City Manager in August 2019. Before coming to Flagstaff, Clifton worked at the municipal level for the past 25 years throughout western Colorado. He served as city attorney for the city of Montrose for several years, followed by tenures as town manager for Ridgway, Telluride, and Vail, respectively.

Clifton has had numerous involvements in statewide organizations related to his profession, including several years with the Colorado Municipal League, where he served as president in 2001, and the Colorado Association of Ski Towns, where he served as president over this past year. He was a founding member of the statewide Youth Corps Association and a consortium of local governments that have successfully advocated for climate action policy. Clifton holds a Master of Public Administration from the University of Colorado and a Juris Doctorate from the University of Denver School of Law.

Senior Deputy City Manager, Shannon AndersonShannon Anderson

Shannon Anderson has worked with the city since 2006. She started as a Human Resources Manager and was named the Director of Human Resources in 2008 before being selected as Deputy City Manager in 2019. Anderson has a Bachelor's Degree in business management with a specialization in human resources from Arizona State University. She has been a certified professional in human resources since 2000.

Deputy City Manager, Joanne KeeneHANSEN, HEIDI

Joanne Keene joined the City as Deputy City Manager in June of 2023. Prior to working at the City, Keene served as the Deputy City Manager for the City of Sedona, a Deputy County Manager for Coconino County and the Executive Vice President and Chief of Staff at Northern Arizona University. Joanne has twenty-five years in federal, state and local government roles serving the State of Arizona, including Government Relations Director for Coconino County and Public Information Officer for the Arizona Department of Water Resources. Joanne spent eight years working for the U.S. House of Representatives, five of those years in Washington, DC. Joanne and her husband John have lived in Flagstaff for almost 20 years. Joanne is a Northern Arizona University graduate with a master’s degree in public administration and a bachelor’s degree in English and broadcast journalism. Joanne is also a Certified Public Manager through Arizona State University.