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When you are selected as the service provider for an FSE in a new city, you’ll receive a notification email that the new city has been added to your profile. You will need to switch between tenants to report pump outs for those establishments. To do so, click on Account at the top right. You will see a drop-down list of cities. Select the one you need to report pump outs from.
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SwiftComply is a software system that allows you to upload your grease control device maintenance documents directly to the City of Flagstaff.
Nothing! Participation is free and required to stay in compliance with the City of Flagstaff’s Industrial Pretreatment program.
It is best to use Chrome or Safari for SwiftComply.
You can enroll for SwiftComply online. After enrolling, you will receive an invitation email containing a link to your Business Profile. There is no need to create an account or username/password. Simply follow the link and you’ll be taken to your profile where you can report pump outs to your city’s database. You should save this link to access the profile anytime.
The primary function of your Business Profile is to report pump out documentation. Once added, all pump out documentation will populate directly on the City of Flagstaff’s database in real time.
To select your provider, find their name in the list of providers and click the grey "select provider" button to the right of the provider. If you are a self-cleaner, please click the button next to this choice. Service Providers also have the ability to upload pump out documentation on behalf of their customers. If your service provider is enrolled in SwiftComply, you can ask them if they offer this service.
If your service provider’s name does not come up, they are not registered as a provider with SwiftComply. If that is the case, you can request they enroll and we will contact them with an invitation. To do this, either contact City of Flagstaff Pretreatment section or email Swift Comply.
When you follow the link to your business profile, you’ll be taken to the main screen where you can add a pump out by tapping the blue "Add pump out" button. On your first visit to your business profile, please upload documentation from your most recent pump out.
To record a new pumpout, click the blue ’Submit Report’ button. There you will be taken to the pumpout form. Select your service provider or self cleaner option. The service date and volume of pumpout fields are mandatory. The upload file/photo, disposal site and note fields are optional. The upload file/photo section is where you can upload a pump out photo or document from your computer, or take a photo of the document or empty grease interceptor with your phone.
Complete your pump out record. Instead of an invoice or manifest, you can take a picture or scan of the maintenance record. A picture of the clean, empty grease interceptor is always appreciated!
Email the Industrial Pretreatment Supervisor or call 928-213-2117 and we can evaluate your situation.
From your business profile, you have access to view your pump out history, inspection history, grease control device list and compliance history.
Email the Industrial Pretreatment Supervisor or call 928-213-2117, or email SwiftComply.
Once you’ve created your password, navigate to Swift Comply the next time you need to sign into the account and select the Service Providers Log in option.
The main function of your account is to report fat, oil and grease pump outs to the City of Flagstaff on behalf of your customer. There are three different places in your account where you can do so:
Edit a pump out by selecting the pencil icon to the right of the listing in the pump out database. Make the changes and select the ’Save’ button. These changes will be reflected in the City’s database. Delete a pump out by selecting the trash can symbol to the right of the listing in the pump outs.