How do I access water with the pin pad technology?

When you set up your account, you will get an individual account number and pin number to use at the water loading stations. You must enter these numbers on the pin pad at the water loading station site to draw water.

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1. Where do I get an application to set up a water loading account?
2. How long until my application is approved and I can draw water?
3. What methods of payment will the City accept to set up my account?
4. What methods of payment will the City accept to add money to my account?
5. How do I access water with the pin pad technology?
6. What if I lose or forget my pin number?
7. What if I want my pin number changed?
8. Will I be billed for water usage every month?
9. When can I come in to set up an account?
10. Does it matter what type of tank I fill with water?