How do I change my address or phone number, add another household member, or update my income?

You can update your information through Haven Connect apply.havenconnect.com/login. If you need technical assistance, see Haven Connect Support. If you are unable to update your file, you may submit them to housing@flagstaffaz.gov or inwriting to 3481 N Fanning Drive, Flagstaff, AZ 86004 The Flagstaff Housing Authority does not make changes or disclose information over the phone.

If you have already submitted your record request (background check), any changes should be reported directly to housing@flagstaffaz.gov or in writing to 3481 N Fanning Drive, Flagstaff, AZ 86004 so they can be passed on to the program manager or case worker handling your file.

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1. Low Income Public Housing Frequently Asked Questions
2. How will I know if I am on the Waiting List or not?
3. What is my status or number on the Waiting List?
4. I am already on the Low Income Public Housing Waiting List; how do I apply for Section 8?
5. What are the steps for receiving public housing? When will I receive a unit? What does the screening process include?
6. Do you have any emergency housing options available?
7. Can you expedite my application due to my circumstances?
8. What do you mean, “Preference”?
9. I applied and have not received a letter or a phone call.
10. After I apply, why does it take so long to receive assistance?
11. Why should I update my application?
12. How do I change my address or phone number, add another household member, or update my income?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. What size of home can I apply for?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. I have been removed. What can I do?
17. I have been denied. What can I do?
18. How will I know how much rent I will be responsible for?
19. Where are the homes I can rent?
20. I have been discriminated against in my search for housing. What can I do?