How do I change my address or phone number? How do I add another household member? How do I update my income/report a new job?

You can update your information through the Haven Connect at apply.havenconnect.com/login. For technical assistance, see the Haven Connect Support page.  The Flagstaff Housing Authority does not make changes or disclose information over the phone.

If you have already submitted your record request (background check), any changes should be reported directly to housing@flagstaffaz.gov or in writing to 3481 N Fanning Drive, Flagstaff, AZ 86004 so they can be passed on to the program manager or case worker handling your file.

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1. Section 8 Housing Choice Voucher Frequently Asked Questions
2. How will I know if the Section 8 Waiting List is open? When will it open again?
3. How will I know if I am on the Waiting List for Section 8 HCV or not?
4. If I need help with the Haven Connect Portal, what can I do?
5. I've applied for Section 8. What is my status or number on the Waiting List?
6. What is the Waiting List screening process? When will I receive a voucher?
7. What do you mean "preference"?
8. I applied and have not received a letter or a phone call. Will I?
9. How do I obtain a Login for the Applicant Portal? I have lost my confirmation number, what do I do?
10. After I apply, why does it take so long to receive assistance?
11. How do I change my address or phone number? How do I add another household member? How do I update my income/report a new job?
12. Why should I update my application?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. How will I know what size of home I can apply for with a Section 8 voucher?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. What would my rent be with a voucher?
17. I have been denied. What can I do?
18. Where are the homes I can rent?
19. I have been discriminated against in my search for housing. What can I do?